Privacy Policy

Last Updated: 2025-12-02

Dominican Travel Tour is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our ride-sharing services, or interact with our platform in any way.

By accessing or using our website/services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect several types of information to provide and improve our services:

A. Personal Information You Provide

When you create an account, book a ride, or interact with the website, we may collect:

Full name
Phone number
Email address
Payment information (processed securely by third-party providers)
Profile photo (optional)
Identification documents (if required for verification)

B. Ride & Usage Information

Pickup and drop-off locations
Ride history and preferences
Communication records between riders and drivers
Feedback, ratings, and support requests

C. Device & Technical Information

IP address
Browser type
Device information
Cookies and tracking data
Location data (with your permission)

2. How We Use Your Information

We use your information to:

Provide, operate, and maintain our ride-sharing services
Match riders with drivers
Process payments and send receipts
Verify identity and ensure safety
Improve website functionality and user experience
Send important updates, alerts, or support responses
Prevent fraud, abuse, and violations of our terms
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share information only in the following situations:

A. With Drivers or Riders

To complete a booking, drivers may see:

Your name
Pickup and drop-off locations
Contact information for communication about the ride

Riders may receive limited driver details such as:

Driver name
Vehicle information
Contact details for coordination

B. With Service Providers

Trusted third-party vendors who help us operate, such as:

Payment processors
Cloud hosting services
Customer support systems
Background check providers

All partners are required to protect your data.

C. For Legal Requirements

We may disclose information if required to:

Comply with laws or regulations
Respond to lawful court orders
Protect safety, rights, or property

4. Cookies & Tracking Technologies

We use cookies to:

Keep you logged in
Remember preferences
Analyze site performance
Improve user experience

You may disable cookies in your browser, but some features may not work properly.

5. Data Security

We take reasonable measures to safeguard your personal information, including:

Encryption of sensitive data
Secure payment handling
Access restrictions
Regular security audits

However, no method of transmission over the internet is completely secure.

6. Your Privacy Rights

Depending on your location, you may have the right to:

Access a copy of your data
Request corrections
Delete your account or information
Opt out of marketing emails
Request limits on data processing

To exercise these rights, contact us at [your support email].

7. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If you believe a minor has provided personal information, contact us for removal.

8. Third-Party Websites

Our website may link to external sites. We are not responsible for their privacy practices. We encourage you to review their policies before sharing information.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with a revised “Last Updated” date. Continued use of our platform means you accept the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

Email: drtraveltours25@gmail.com
Phone: 561-602-4347